Effective Date: April 9, 2025
At LibraGold Travels & Tours Ltd (“LibraGold,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our services, including visiting our website (www.libragoldgroup.com), booking Hajj or Umrah packages, or contacting us via phone or email.
- Information We Collect
We may collect the following types of personal information:
Full name
Contact information (email address, phone number, mailing address)
Passport and visa details
Travel preferences and history
Payment and billing information
Emergency contact details
- How We Use Your Information
We use your personal data to:
Process bookings for Hajj, Umrah, and other travel services
Communicate with you regarding your bookings or inquiries
Provide customer support
Send you updates, promotions, or travel-related information (with your consent)
Comply with legal requirements and obligations
- Sharing Your Information
We may share your information with:
Partner airlines, hotels, and transport companies for the purpose of fulfilling your travel arrangements
Government authorities or agencies where required by law
Service providers who help us operate our business (e.g., payment processors)
We do not sell, rent, or trade your personal information to third parties.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
- Your Rights
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your personal data
Withdraw your consent at any time (where applicable)
Lodge a complaint with a data protection authority if you believe your rights have been violated
- Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date.
- Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
LibraGold Travels & Tours Ltd
Email: libragoldoperations@gmail.com
Phone: +234 803 817 6535 / +234 809 714 4448
Website: www.libragoldgroup.com
By using our services, you agree to the terms outlined in this Privacy Policy.
